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Warranty

Factory Outlet Blinds warrants that its Signature Series brand, as well as other manufacturers represented will be free from defects in materials and workmanship for as long as the original retail purchaser owns the product (or as otherwise set forth below). Said products must be properly installed in residential dwellings for this warranty to be upheld; and (ii) such products were made and assembled from Factory Outlet Blinds materials and components.

The obligation of Factory Outlet Blinds and its licensed fabricators is limited to repair or replacement of the window fashion product or components found to be defective and excludes shipping charges and costs of removal and reinstallation. Repairs will be made with like or similar parts.

To obtain warranty service, contact Factory Outlet Blinds customer service.  Customer Service will provide the services necessary to coordinate repair or replacement of defective materials without charge for the materials.   Warranty claims must be accompanied by proof of purchase, as well as details regarding the nature of the problem, location of the product, and any additional information.

This warranty does not cover any conditions or damages resulting from accidents, alterations, misuse, abuse, and exposure to the elements, excessive humidity, fading, or discoloration over time, or failure to follow product instructions with respect to measurement, installation, cleaning or maintenance. This warranty also does not cover any condition or damage resulting from removal of the product or reinstallation in the same or another window or application. This warranty does not apply to conditions caused by normal wear and tear.

THIS WARRANTY IS EXCLUSIVE ANIN LIEU OF ALL OTHER OBLIGATIONS, LIABILITIES, OR WARRANTIES. In no event shall Factory Outlet Blinds be liable or responsible for INCIDENTAL or CONSEQUENTIAL DAMAGES or any other direct or indirect damage, loss, cost, expense or fee. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Different warranty periods and terms may apply for commercial products and applications. Contact Factory Outlet Blinds for further information.


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